EDUCATION

Bachelor of Science, Integrated Public Relations, and Advertising                                                          Expected May 2024

University of South Florida, Tampa, FL  

                                

Associate of Arts, Mass Communications                                                                                        August 2020 – May 2022

St. Petersburg College, St. Petersburg, FL

• summa cum laude

• 4.0 GPA

                             

WORK EXPERIENCE

Customer Service Staff                                                                                                                  November 2021 – Current

Publix Supermarkets Store, Hernando, FL and Tampa, FL

• Fielded customer questions regarding merchandise, sales, and upcoming company changes

• Carried out money services including Western Union, gift cards, check cashing, lottery, and money orders

• Managed and balanced store collections totaling up to $100,000 daily

• Supervised operational efficiency of the customer service department in person and over the phone

• Trained new personnel regarding company operations, policies, and services

 

Cashier                                                                                                                               November 2019 – November 2021

Publix Supermarkets Store, Hernando, FL

• Performed cash, credit card, and check transactions to complete customer purchases

• Provided flexibility by working extra shifts to meet business needs

• Restocked and organized merchandise

• Maintained current knowledge of store promotions and highlighted sales to customers

                                            

SKILLS

• Computer: MS Office (Word, PowerPoint, Teams, Outlook)

• Software: Pages, iMovie, Canvas

• Social Media: Twitter, Facebook, Instagram, YouTube

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LEADERSHIP AFFILIATIONS

Performed in numerous lead roles at the Arts Center of Citrus County, Hernando, FL                                         2013 – 2019

South Pacific, Murdered to Death, Annie Get Your Gun, And Then There Were None

                                                      

HONORS & AWARDS

• Dean's List, University of South Florida, Tampa, FL                                                                                    2022 – 2024

• Honor Roll, University of South Florida, Tampa, FL                                                                                     2022 – 2024